Duplicator error after 2.6 install

Look at the server error logs to see the cause of the 500 – look for a ‘fatal error’

OK – contacted web host and asked where I could find error logging. They replied saying they would enable it for me and to then try the scan so that I could see the error log. Lo and behold – the scan worked. I have contacted host again to ask whether or not they tweaked any other settings or whether simply enabling error logging would have done the trick – am awaiting a reply.
Again – many thanks for your time and patience.

Odd ??

Don’t know if any of this is of help for future reference as the problem I had only started after install of WC 2.6 but this is reply from my host:

xxxxx.co.uk already had a custom php.ini, which was probably put there by somebody. However, it was not called out properly, so all I did is specify that the site uses it using a line in your .htaccess file. I am not sure how this php.ini is changed from the default one, but most likely it increases some limits that the plugin requires. I just turned on error reporting and set the path to the error log file.

Hope this helps – I don’t pretend to understand much of it!