duplicator cannot find database

  • Resolved gcwp

    (@gcwp)


    7 years, 7 months ago

    Hello

    When running duplicator on the second site and testing the database I get the error message that the database cannot be found.

    I then use cPanel and can see that the database is indeed there!

    Why cannot duplicator find it?

    Cheers

    Geoff

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @gcwp,

    Thanks for the feedback! There are a few items on the FAQ that may provide a solution with this issue, this one may get you going.

    ? ? – I’m running into issues with the Database what can I do?
    ? ? – https://snapcreek.com/duplicator/docs/faqs-tech/#faq-installer-100-q

    Let me know if any of them help~

    Thread Starter gcwp

    (@gcwp)

    Sorry to say it was my own fault !!

    I created a mysql user but forgot to ADD said user to the database!

    All went well after that. I suppose a pity the error message could not tell me this!?

    Cheers

    Geoff

    Hey Geoff,

    We are working to improve that process this year, by end of year we hope to have a database integrity checker built into the installer to help isolate these types of errors…

    Thanks~

Viewing 3 replies - 1 through 3 (of 3 total)
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