Duplicator and Redis Object Cache

  • Resolved alexschneider_ru

    (@alexschneider_ru)


    1 year, 3 months ago

    Hi, I have Redis Object Cache installed and working. I try to clone the site and move it to another hosting (without Redis). I remove Redis Cache plugin before archive generating. But anyway I get a fatal message after archive unfolding:

    SCRIPT FILE TEST: /home/admin/web/site_dir/public_html/wp-login.php

    EXCEPTION Call to undefined function get_template_directory()
    FILE: /home/admin/web/site_dir/public_html/wp-includes/l10n.php[1280]
    — TRACE —
    FUNCTION: load_textdomain_just_in_time FILE: /home/admin/web/site_dir/public_html/wp-includes/l10n.php[1305] FUNCTION: get_translations_for_domain FILE: /home/admin/web/site_dir/public_html/wp-includes/l10n.php[187] FUNCTION: translate FILE: /home/admin/web/site_dir/public_html/wp-includes/l10n.php[299] FUNCTION: _ FILE: /home/admin/web/site_dir/public_html/wp-content/object-cache.php[2911]
    CLASS___: WP_Object_Cache->show_error_and_dieFILE: /home/admin/web/site_dir/public_html/wp-content/object-cache.php[2873]
    CLASS___: WP_Object_Cache->handle_exceptionFILE: /home/admin/web/site_dir/public_html/wp-content/object-cache.php[570]
    CLASS___: WP_Object_Cache->__construct FILE: /home/admin/web/site_dir/public_html/wp-content/object-cache.php[256]
    FUNCTION: wp_cache_init FILE: /home/admin/web/site_dir/public_html/wp-includes/load.php[750]
    FUNCTION: wp_start_object_cache FILE: /home/admin/web/site_dir/public_html/wp-settings.php[131]
    FUNCTION: require_once FILE: /home/admin/web/site_dir/public_html/wp-config.php[117]
    FUNCTION: require_once FILE: /home/admin/web/site_dir/public_html/wp-load.php[50]
    FUNCTION: require FILE: /home/admin/web/site_dir/public_html/wp-login.php[12]
    FUNCTION: require_once FILE: /home/admin/web/site_dir/public_html/wp-content/wp_test_script_64f030a-03062209.php[139]

    How do I need to operate in my case? Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @alexschneider_ru ,

    Thanks for reaching out to use.

    It looks like your original wp-config.php file includes occupancies for the Redis Object Cache and the wp-config.php file has been migrated to the destination website and this caused the problem.

    Please edit the wp-config.php in the destination website and remove all the occurrences of the caching and try to login again.

    I hope this helps.

    Thanks!

    Thread Starter alexschneider_ru

    (@alexschneider_ru)

    Thanks for help, @mohammedeisa. I will definitely try it. Before this I have changed this line to 

    define('WP_REDIS_DISABLED', true)

    but have not thought to delete or comment all the directives of Redis Cache.

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @alexschneider_ru ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in www.remarpro.com forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @alexschneider_ru ,

    I’m closing this ticket for inactivity. Please don’t hesitate to contact us in a new ticket if you need any help with Duplicator.

    Thanks! 

Viewing 4 replies - 1 through 4 (of 4 total)
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