Duplication of items in a horizontal view.

  • hello, developers.
    First, thank you for your devotion to this cool but free plug-in!
    Recently, I found this plug and tried to use this on my page.
    It works well for all features of it in an editing page status.
    However, when I publish it in a horizontal view, items on a timeline appear duplicated three times. In other words, if I add one item onto the timeline, it appears properly at the elementor editing stage but it appears three duplicated items on a published page.

    Is there any previously reported issue like this? and do you have any advice for this issue?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support baljitdhanjal

    (@baljitdhanjal)

    Hi @hckim0911,

    Thanks for appriciating our work.

    No, there is no such issue reported previously.
    Could you please share your website specific page url where you are using our plugin, so that I may check and provide you an appropriate solution?

    This page does not exist.

    Thanks

    Thread Starter hckim0911

    (@hckim0911)

    Thank you for the quick response!

    https://www.nus-hci.org/v2/

    I am so sorry about not working the link, could you try it again?
    I think it would work now (I have checked it just now).
    If not, I will record the page to show how it works and link the video here.

    I am so sorry for the inconvenience and thank you for your help in advance.!

    Plugin Support baljitdhanjal

    (@baljitdhanjal)

    Hi @hckim0911,

    This link is not working.

    Thanks

    Thread Starter hckim0911

    (@hckim0911)

    video

    I apologise for the inconvenience again.
    I put the video I recorded the issue to show how the widget works in my situation above.

    Thank you for your help again!

    Plugin Support baljitdhanjal

    (@baljitdhanjal)

    Hi @hckim0911,

    There may be conflict with any other plugin, if you could share your timeline page url, then I can check this issue and provide you an appropriate solution.

    Or

    Check Timeline after deactivating other active plugins one by one. Also check in wordpress default theme.

    Thanks

    Thread Starter hckim0911

    (@hckim0911)

    homepage
    Here is the link of our page. (with deactivating a plugin for optimisation, its loading speed becomes so slow now.)

    I deactivated several plugins to test the widget, it seems it works a bit better but still there is a problem. If you don’t mind, could you have a look at the page?

    Thank you!

    Plugin Support baljitdhanjal

    (@baljitdhanjal)

    Hi @hckim0911,,

    Have you checked Horizontal Timeline with wordpress default theme?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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