Duplication

  • Resolved trinikrystle

    (@trinikrystle)


    1 year, 4 months ago

    I keep getting duplicate products (simpe, variable and otherwise) being synced from my woocommerce store to my facebook.

    I have tried

    Deleting the plugin

    Deactivating the connection

    Checking other connected plugins

    Deleting the products

    I also went through all the above and maybe some more but when I resynch it’s there.

    This feed is subsequently synched with my what’s app api which now has a ridiculous amount of products as well.

    Please assist.

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @trinikrystle,

    Thank you for reaching out!

    I keep getting duplicate products (simpe, variable and otherwise) being synced from my woocommerce store to my facebook.

    Could you please provide a few screenshots that illustrate the issue? For instance, screenshots of the product page in your Facebook catalog and WooCommerce.

    Also, are the duplicate products synced with the same IDs or do the duplicates have their own unique IDs?

    If you don’t already have a screenshot service installed, here are a few free options: 

    Moreover, kindly attach a copy of your system status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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