• Resolved 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)


    Hello, the issue i am facing is that when editing in Elementor’s editor, the product titles and the star ratings are displayed twice. This happens only in elementors editor, not on the front end! I disabled all plugins, enabled them one by one, and found that this happens only when Cartflows and Essential addons for Elementor are enabled. If I disable Cartflows and not Essential addons or the other way the issue is still there. Only if I disable both plugins at the same time, only then there are no duplicates. I have used woocommerce shortcodes to display the products on the homepage. i don’t know if this is causing the issue. How can I fix this?

Viewing 15 replies - 1 through 15 (of 19 total)
  • Hello there,

    I hope you are doing well and I am sorry to hear about this inconvenience caused.

    This is really strange! I have tried recreating the same issue on my end. But It seems everything is working well here. I assume that some of your plugins are not up to date. Can you please share the webpage URL here with us?

    Also If you please share the Site Info then I will give it another try. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it into a text file and share it with us.

    Thank you

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    Hello and thank you for your reply. Unfortunately, I cannot share a URL, because the site is under construction mode. Is there a way to share a video or screenshots with you?

    Hello again,

    Yes, you can take some screenshots and host your images on LightShot. And If you please share the Site Info then I can try to reproduce this issue. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it into a text file and share it with us.

    Thank you!

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    Hello, here are two screenshots. The first is on the front end and the second is in Elementor’s editor. As for the site info file, where do you want to share it? Here? Is this safe? Sorry for the questions but I haven’t done this before.

    https://prnt.sc/Y39Wk6tloqop
    https://prnt.sc/vmpsf2uitk8A

    Hello again,

    I am so sorry. I couldn’t get the same issue here on my end.

    Please share your Site Info then I can try to reproduce this issue. Please go to your WordPress Dashboard -> Tools -> Site Health -> Info -> Copy Site Info to Clipboard. Then paste it into a text file and share it with us.

    Thank you!`

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    ok, how to do that? copy to clipboard and then paste it here?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    IF it’s 10 lines or so then that should work.

    If it’s more then it may make an unreadable mess and may be removed.

    Please do not post large code or responses like that here, it doesn’t work after ~10 lines or so.

    If you need share that data please use https://gist.github.com/ or https://pastebin.com/ instead and post the link to that paste. Or another service you like; large text pastes never work on this site.

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    here is the link to the site health info:
    https://pastebin.com/pZFf25cf

    Kawshar Ahmed

    (@onlykawshar)

    Hello there,

    Thanks for sharing these details. I am working on it. Please allow me a little time. I will get back to you soon when I will get this issue properly.

    Thanks for your patience.

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    Hello, any updates?

    Kawshar Ahmed

    (@onlykawshar)

    Hello again,

    I am so sorry for taking this time. Please allow me a little more time. I will let you know the update very soon.

    Thanks for your patience.

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    Do you need me to expand the expiration date of the link?

    Kawshar Ahmed

    (@onlykawshar)

    Hello again,

    No, I have already saved your Site Info and working on it to replicate and get the same issue. No worries, I will be back to you soon after getting the solution.

    Thank you

    Kawshar Ahmed

    (@onlykawshar)

    Hello again,

    I hope you are doing well.

    I have tried to make the same setup following your website info but I am really sorry I couldn’t get the same issue. I have used the latest theme and plugin you are using. But It didn’t duplicate the title and star ratings. Can you please ensure me that you are still having the same issue?

    Thank you

    Thread Starter 2022peppe1984moutzoura

    (@2022peppe1984moutzoura)

    Hello, yes the issue is still there… Please notice that it is visible only in “edit with Elementor” mode..

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘duplicates issues’ is closed to new replies.