• Resolved clouddancer

    (@clouddancer)


    I have several things happening, and it is hard to tell where the issues are originating from.

    1. I have created albums on the Example Gallery pages in different categories. However, some open differently than others. Some go to a smaller slide gallery and THEN when you click open to a lightbox. Others just go to the lightbox.
    2. In the lightbox or slider, I am getting multiple watermarks on top of each other. I did have another watermark plugin, but turned it off. I also marked NOT to show thumbnail in the gallery settings, but it has not resolved the problem. I also tried regenerating thumbnails. I want to get rid of thumbnails and start over.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter clouddancer

    (@clouddancer)

    Or how do I just get rid of the watermark or only apply on certain ones?

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Dear @clouddancer , hi

    Thanks a lot for reporting the issue, our team is already looking into it, please expect updates very shortly =)

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hello again, dear @clouddancer, I have an update on your request:

    1. Concerning images opening in a different pattern – we’ve noticed that you had supplied the https:// link to your page, we could not reproduce issue on https://clouddancerdesigns.com/example-gallery, could you kindly re-try on https version?
    2. As for the multiple watermarks: Could you please go to settings->watermark, select the image checkbox and select any image to try it with, remove the previously mentioned image url and click “Reset watermark” to see if it re-sets completely?
      However, if the original images have already been altered by another watermark plugin, it may not work, and you’ll need try to re-set the watermarks with this particular plugin,

    Please keep us posted!

Viewing 3 replies - 1 through 3 (of 3 total)
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