• Resolved Miguel

    (@mhagenaars)


    Hello there!

    Sorry but I think I need to question here instead of the Polylang plugin.

    Issue
    I installed Polylang, the Blocksy theme and Woocommerce.
    I am using the English language and the Dutch language.
    Now when I search in the search modal (Blocksy) a product appears twice. One is the Dutch one and one is the English one, BUT when I hit enter, at the search results it shows only the right language so that is ok.

    Who can help me out of this? ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @mhagenaars,
    Could you please share your website url so we could take a closer look?

    Thread Starter Miguel

    (@mhagenaars)

    Thank you for your quick reply!

    Site link is: Here

    Try the product ‘Touring Seat’ in the search modal at the left top corner.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mhagenaars,
    As I can see you are using our pro version of the theme.
    Please note, this forum is for free users only.

    I will suggest you to submit a support ticket here and we will assist you.

    Theme Author creativethemeshq

    (@creativethemeshq)

    @mhagenaars Update to your issue. Since the search modal uses REST API for retrieving the search results, we rely on Polylang supporting to support that. But, unfortunately, REST API support is only available in Polylang Pro: https://polylang.pro/doc/rest-api/

    We’ve faced this issue before but unfortunately there is little we can do here.

    Hope you understand us right.

Viewing 4 replies - 1 through 4 (of 4 total)
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