Duplicated products in feed

Hi Stefano,

Thanks for reaching out. Sorry to hear you are experiencing issues with your Trovaprezzi feed.

Typically when there are duplicate products in a feed that’s caused by a feed that got stuck and because of that processed the same batches multiple times.

Can you share the plugin debug.log so we can have a closer look at your feed configuration? Instructions on how to retrieve the debug.log can be found here: https://adtribes.io/send-your-debug-log-to-support/

Hi,
thx for your help ??

https://www.lascienzadellasalute.it/wp-content/uploads/woo-product-feed-pro/logs/debug.log

Hi Stefano,

Thanks for sharing the debug.log with us.

I kind of suspect that your feed is not updating at all because your exclude filters are correctly configured and should work just fine (we tried them on our development websites).

Did you already check the WooCommerce fatal error logs of yesterday/today to see if there is anything in there that might explain the above behaviour? You should be looking for ‘maximum execution time’ errors and ‘maximum cpu usage errors’. Could you check? Instructions on where to find these fatal error logs can be found here: https://docs.woocommerce.com/document/finding-php-error-logs/

Hi,

Assuming the issue at hand has been resolved and/or our support is no longer needed we are going to close this topic for housekeeping reasons.

Please do not hesitate to reach out to us again whenever our support is needed.