Duplicated products are posted on Facebook

Yes same issue. Also I noticed that, more than 200+ duplicated items in my catalog. I don’t know how they synchronized in fb catalog.

here’s the screenshot

• This reply was modified 3 years, 6 months ago by rifatspir.
• This reply was modified 3 years, 6 months ago by rifatspir.

Hello!
I’ve the same issue for months now, https://prnt.sc/12uqpe2
this happens on some of my websites don’t know why.

Hi @gigsakos

You can delete the product in the WooCommerce Facebook metabox (on the edit product page) for the duplicate product. This can be done manually for each product using the “Delete product(s) on Facebook” option from within the Edit Product page.

Screenshot link: https://d.pr/i/7intpT

Afterward, syncing products again from within **Marketing > Facebook > Product sync** should resolve the issue.

Hello John!
– I try to delete the product from woocommerce but when i delete the product only the original product deleted from facebook shop not the copy

– All the “product title + copy” products links are wrong goes to wrong product.

– i have some products in my facebook shop with a price €0 and some with no image, the products without the image are not even existed anymore in my woocommerce shop.

here’s the screenshot: https://prnt.sc/12xiplu

Hi @gigsakos,

Since you’re not the person who originally started this topic then, per the forum guidelines, please start your own topic? We’ll be more than happy to help there ??

You can add a link to this thread so we can keep track of what is done already.

See you!

Hi @metuza

Please kindly follow the suggestion from John.

And let us know if the issue is resolved.

Apart from that you might want to clear your WooCommerce transient data as well before making a force resync here: Marketing > Facebook > Product sync

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.