Duplicated Product

  • Resolved cfreinberg

    (@cfreinberg)


    10 months ago

    Hi there! One of our products is showing up oddly on our WP/Woo/Elementor website.

    One of our simple products (peach kratom tea bags) shows up as three separate line items when selecting it for coupons, when adding it to orders on the backend, when checking analytics and stock, etc. On the products list on the back end, the tea has only one product ID. There is only one product page that shows up on the frontend shop page and in search results. It is offered on a subscription basis using WooCommerce Subscriptions and Subscription Force’s Buy Once or Subscribe. We can’t figure out why there seem to be extra versions of the product. No other products are showing up like this.

    I’ve deactivated a number of plugins, but haven’t deactivated all of them because I’m worried about messing up our subscriptions. Thanks for your help!

    The page I need help with: [log in to see the link]

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