Duplicated order

  • Matteo

    (@reovero)


    9 months ago

    Hi,
    we have a problem on our site with the PayPal payment method.
    We use your plugin: YITH PayPal Express Checkout for WooCommerce

    Some times, when an order arrives with paypal payment method, the order comes duplicated.
    The first order stays pending payment (without any note/log) and the second one sent instead is DUPLICATED and goes through with note and log and related payment.

    Any one can help me?

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @reovero

    it’s a weird issue and we have no similar reports about this. Maybe there is some timeout on your site that randomly does this? Have you found in the logs some clue that could help to understand?

Viewing 1 replies (of 1 total)
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