Duplicated and random Facebook events

A subset of the Pixel Manager users have noticed duplicated and random events being tracked through the Facebook pixel.

A bug in the latest versions of the Facebook event tracking library is causing these events to be triggered. (At the time of this writing, versions 2.9.91 up to the latest version, 2.9.94, contain this bug)

We’ve released a new Pixel Manager version, allowing you to revert to an earlier version of the Facebook event tracking library to fix this issue.

1. Make sure that you have disabled event auto tracking in the Facebook events manager.
2. Install version 1.30.0 (or newer) of the Pixel Manager.
3. Add the following code to your functions.php file:

add_filter('pmw_facebook_fbevents_script_version', function () {
return '2.9.90';
});

3. Delete your server side cache.
4. Verify if the problem is gone.

5. Report this bug to Facebook. Otherwise, it will take more time until Facebook notices this bug in the tracking library before they fix it.
6. As soon as Facebook has fixed the bug, you can remove the filter from the functions.php file.

• This topic was modified 1 year, 10 months ago by alekv.
• This topic was modified 1 year, 10 months ago by alekv.
• This topic was modified 1 year, 10 months ago by alekv.