Duplicate woocommerce-tabs wc-tabs-wrapper

  • OK, this is a little complicated to explain, but I’ve noted as much as I can while still trying to be brief. This is occurring on all single product pages. WP is up to date, as is woocommerce. I am using the Montezuma theme which uses, regrettably, virtual templates, but the theme designer created a workaround for woocommerce compatibility and up until just a short time ago, this issue was not happening. Additionally, I have another site on the same server using Montezuma and WC without this issue. Full disclosure: Yes, when I switched to the default theme, the issue went away. Here’s the issue:

    woocommerce-tabs wc-tabs-wrapper is duplicated. The second instance of it is wrapped in the first instance. The first instance has incorrect information.

    The first description tab is repeating the product SHORT description (entry-summary) which is already showing at the top of the page next to the product. It excludes the product title, but includes everything else including the buy button.

    Additionally, with this first description tab open, just below it are the nested tabs which are closed but include the correct information. Clicking on them opens the correct info, but does not change the page.

    Just below these closed tabs, related products are also showing twice – oddly different related products.

    When clicking the first INCORRECT Additional information tab, ALL the incorrect information disappears from the page – the duplicate related products disappears and the duplicate entry-summary and image. You’re left with the main image and description at the top, one instance of related products at the bottom. However, it also eliminates the CORRECT second instance of tabs which, again, are nested within the div of the first woocommerce-tabs wc-tabs-wrapper.

    The Montezuma theme appears to be abandoned, so it’s unclear if support is forthcoming. I have contacted the theme developer, but hoping this sounds like something that can be recognized and fixed without him.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    *Reads. Reads again.*

    This is good debuging.

    Full disclosure: Yes, when I switched to the default theme, the issue went away.

    The Montezuma theme appears to be abandoned

    This isn’t a Woocommerce problem. You’ve successfully found the problem, it’s your theme and that theme hasn’t been supported in quite a while.

    I’ve moved your topic from Woocommerce to where it belongs in this theme support sub-forum but you really should consider getting a supported theme.

    Unfortunately I had to switch all of my sites from Montezuma to another theme when it became apparent that Montezuma wasn’t going to be updated any longer. Very painful, because I really liked how easy Montezuma was to customize.

    Your best bet is to post on the Montezuma forum on BytesForAll.com. JuggleDad may reply, but I don’t know how knowledgeable he is about WooCommerce.

    Thread Starter MBayDesign

    (@mbaydesign)

    Juggledad did give me support before to successfully integrate woocommerce, so he’s certainly capable. It was a bit of a hat trick, but it worked. I have contacted him again in hopes that he will give me a little last bit of help before I tell my client that we have to move on to a new theme.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Duplicate woocommerce-tabs wc-tabs-wrapper’ is closed to new replies.