Duplicate Web sites

  • I’ve tried before to ask this question but received no response because I’d unknowlingly posted to wordpress.com and was given my marching orders.
    So here I am, looking for assistance on a mysterious matter.
    My WordPress account dashboard shows 2 sites (both at URL qiplus-hpo.com).
    The first one is named in WordPress as qiplus-hpo.com and the other is named Rapid Operational Excellence.
    I have only ever created 1 site, but the existence of 2 sites puzzles me – is one of them a backup or test environment? No idea.
    The first of those 2 sites says it ‘cannot be accessed – fix this now’, and I’ve tried to do that without knowing how to do it. So that didn’t work.
    The second site says there are 2 updates available (Avada Slider Revolution and Avada Theme), but neither of those Plugins complete their updates and I don’t know why/how to fix it.
    Could somebody please help me to resolve this?

    The page I need help with: [log in to see the link]

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  • My WordPress account dashboard shows 2 sites (both at URL qiplus-hpo.com).
    The first one is named in WordPress as qiplus-hpo.com and the other is named Rapid Operational Excellence.

    Please provide a FULL-PAGE screenshot of this “WordPress account dashboard” that shows the two sites, as WordPress doesn’t have any such feature as you describe. I’m thinking this might be your hosting dashboard or something, but then it could be something else.

    Upload your screenshot on this site: https://snipboard.io/ and share the URL here in your response.

    Standing by.

    Thread Starter Geoff Whiteley

    (@geoffwhere)

    Hi George,
    Thanks for your response. I think I might be goinf a bit crazy because I can’t find the screen that showed the 2 sites – I suspect you may be right, because now, when I select the Bluehost ‘My Sites’ menu (which is where I think I may have seen the 2 sies earlier today), in the section where it asks for which site to manage, it’s now only showing 1 site, which is the ‘Rapid Operational Excellence’ version that was previously shown and available for editing, etc.
    There definitely was a screen earlier which showed 2 sites, including the one I mentioned previously as being unavailable for access.
    I’ll keep my eyes open next few days and shoot back the screenshot it it appears again.
    Regards,
    Geoff

Viewing 2 replies - 1 through 2 (of 2 total)
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