Duplicate user & ghost user

1. MailChimp uses email as “key field” and we can’t “change” the email over API, so we create a new subscriber instead. We don’t want to delete the old data so we leave that user active as well. I wish there was a better solution…

2. MailChimp subscriber should have been deleted. If you can confirm that never working you may create an issue here: https://github.com/ibericode/mailchimp-user-sync/issues

Hope that helps!

Kind regards,

Lap,

Thanks for the response.

1.That’s a shame. Might it not be better to unsubscribe the old email address (from MailChimp), that way the user doesn’t still receive emails at their old address; the address doesn’t count as a MailChimp subscriber; the historical data is not lost; the admin can easily see the old email address and clear it out if they want?

2. I moved server and installed the versions of MailChimp for WordPress (4.1.11) and User Sync (1.6) that you released in recent days. The problem seems to have gone away, but I will keep an eye on it.

Thanks,
Richard

Hi Richard,

I totally agree with unsubscribing the old user being a better solution. I believe we’re doing it like this for compatibility with MailChimp’s older v2 API but I think we can slowly phase that out.

We’ll take a look at getting rid deleting the subscriber!

Sounds good Danny. I’ll look out for the change. Until then, I will stop users from updating their email address via MailChimp. Hopefully no one unsubscribes because of it.

Thanks,
rt.