Duplicate size variation

  • angelsmoto

    (@angelsmoto)


    2 years ago

    there was a problem on the website, the X did not appear on top of the size that was out of stock.

    I put your plugin, it worked! it appears the X on top of the variation that is exhausted. the problem is that he duplicated the size options line.

    if I click on the option: Auto Convert Dropdowns To Label
    Automatically convert dropdowns to “label swatch” by default, for the “product details” page.
    it adds the functionality of your plugin, also disappearing the duplication, however it is native to my theme and clearly returns the problem of not appearing the X on top of the exhausted variation.

    and a point I would like to adjust, would be to remove the word “clear” that is next to the size variation within the file page (category).

    I await your help! thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @angelsmoto,

    Thank you very much for sharing your valuable feedback. We are sorry to hear about the inconvenience you had.

    We have thoroughly read your message and initially, it seems to be a conflict issue between your theme and our plugin.

    Since you haven’t shared any page where we can take a look at the issue, we are sorry the issue you encountered is not completely clear to us. Could you please open a ticket on our support center?

    This way, we’ll get the opportunity to investigate the issue and provide you with an effective solution to this. That too in a timely manner ??

    We’ll eagerly look forward to hearing from you.

    Best regards,
    On behalf of Swatchly,
    Tarek Aziz

    Thread Starter angelsmoto

    (@angelsmoto)

    Hello, I did not attach an image because there is no way around here. Then I uploaded an image to a link, but there was an update here that does not allow sending a link to us. Error message appears and asks to delete the link to send the message ??

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @angelsmoto,

    Thanks a lot for your valuable response ??

    Could you please upload your screenshot to the following website?

    https://imgbb.com/

    It’s an image sharing website that where you can upload images and share them with anyone you like.

    Once you upload the screenshot, it will generate a shareable link that you can share with us. After checking the screenshot of the issue, we’ll understand better.

    However, the best option for you would be to create a ticket on our support center:

    https://woolentor.com/contact/

    We’ll eagerly await your response.

    Kind regards,
    On behalf of Swatchly,
    Tarek Aziz

    Thread Starter angelsmoto

    (@angelsmoto)

    1. I managed to solve it myself! however I have two new points: when I click on the variations within the category, when I click on clear, the image disappears.

    https://ibb.co/DKTHsfV

    2) can you create some additional css code for me so that the variations in the category screen are aligned and there is no line break and one product line is lower than the other? because when a product has 1 line in the name and another 2 lines in the name, it breaks the layout.

    https://ibb.co/Df1BYwP

    • This reply was modified 1 year, 12 months ago by angelsmoto.
    • This reply was modified 1 year, 12 months ago by angelsmoto.
    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @angelsmoto,

    Thanks for your valuable response. It’s great to hear that you have managed to solve the previous issue ??

    Now, let’s get to the points you shared above.

    Point #1: It seems to be an unusual behavior that the image is disappearing upon clicking the clear button. We need to investigate the issue to find out why this is happening on your website.

    Would you mind opening a ticket on our support center?

    Point #2: Actually, the thing is:

    The layout issue can’t be solved by using some additional CSS only. What I have noticed from your screenshot is that you are using different image sizes for your products.

    That’s why your product titles are not aligned as well. So, I would recommend using the same size of images. As for the variations not getting aligned, we can further investigate the section once you open a ticket.

    This way we can see whether it’s possible to align the variations as well.

    I will eagerly look forward to hearing back from you soon.

    Best regards,
    Tarek Aziz

Viewing 5 replies - 1 through 5 (of 5 total)
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