• Resolved kare93

    (@kare93)


    Hello,

    I have an issue with your plugin. Our shop colleague has created some products with different SKU, but same product title. Products are same, but they have different featured image. What goes wrong?

    Please wait,
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Hi,

    Thanks for using our plugin and reaching out to us. I am not entirely sure I understand your issue at hand.

    You are experiencing duplicate products, however for what marketing channel and did you receive notifications from them? If so, can you share those notifications and the feed URL it concerns?

    Thread Starter kare93

    (@kare93)

    Hello,

    Shop manager for ths eshop, would like to show for one product all variations in shop page. So, he duplicate products with different featured images.
    See example, https://prnt.sc/1tg28ei

    this is xml link -> https://korinafashion.gr/wp-content/uploads/woo-product-feed-pro/xml/xkAr3x9mKXzOLRlpInde5WXnnFCs6VM3.xml

    https://www.facebook.com/korinashop/shop/?ref_code=mini_shop_page_shop_tab_cta&ref_surface=page

    Hi,

    The product feed you send me is empty, it contains no products at all.
    When your feed is empty than that can be caused by multiple configuration reasons, see: https://adtribes.io/help-i-have-none-or-less-products-in-my-product-feed-than-expected/

    When you would like to show all product variations in your feed than you need to use this setting on the first page of your feed configuration: https://www.dropbox.com/s/yrx9mtr010lj5nm/AllVariations.png?dl=0

    Hope this helps?

    Thread Starter kare93

    (@kare93)

    Hi,

    Can you please check again .xml. I can see all products!

    I have set this option -> https://prnt.sc/1tglom4

    Thanks

    Yes that is correct, your feed indeed does contain all products including variations. So that seemed to have solved the issue at hand?

    Thread Starter kare93

    (@kare93)

    Hello,

    This is shop Facebook link -> https://www.facebook.com/korinashop/shop/?ref_code=mini_shop_page_shop_tab_cta&ref_surface=page

    And this is one duplicated product -> https://prnt.sc/1tst6pp

    What can i set to avoid this?

    Thanks in advance

    You have 16 of those variations in your feed and all 16 have the same product name. By default our plugin add’s attribute values to the product name (such as color, size and so on). In your case this is not happening, did you make a change to the default field mapping for the g:title field?

    Thread Starter kare93

    (@kare93)

    Hi and thanks for your quick response,

    no it has by default this -> https://prnt.sc/1ttvdoo

    Thanks for sharing this, you changed the default field mapping. The field mapping you used tells the plugin to always use the product name of the parent variable product, which results in all product variations to have the same product name.

    Just make sure you map it back to the default “Product name”.

    Thread Starter kare93

    (@kare93)

    Ok i have changed it!

    Lets see, if it’ll work!

    Thanks in advance

    Thread Starter kare93

    (@kare93)

    Hello, it doesn’t work again.

    – Here is the screenshot from shop -> https://prnt.sc/1twyfb5

    – Here is a schreenshot from options in field mapping -> https://prnt.sc/1twyo63

    Tell me what need to do!

    Yes those are unique products but since it seems you did not add color to the feed or field mapping the color is not being added in your product names making the title’s truly unique. So please make sure to add a size and color field mapping for your feed.

    Thread Starter kare93

    (@kare93)

    Hello,

    My issue is still exists -> https://prnt.sc/1ty03ui

    I have added color and size, that said in previous message.

    I don’t know what else we need to do. https://prnt.sc/1ty0cf6

    Can you please share with us the plugin debug.log URL so we can see how you configured your feed? Instructions on how to retrieve it can be found here:https://adtribes.io/send-your-debug-log-to-support/

    Thread Starter kare93

    (@kare93)

    September 28, 2021, 2:13 pm
    Array
    (
    [PHP] => 7.3
    [Wordpress] => 5.5.6
    [WooCommerce] => 4.7.0
    [WooCommerce Product Feed PRO] => 10.6.4
    )
    Array
    (
    [Single products] => 60
    [Variation products] => 261
    [Total products] => 321
    )
    Array
    (
    [0] => Array
    (
    [channel_hash] => a80023c048bcf50aa70821992617d970
    [name] => Facebook Catalog Feed / Instagram
    [fields] => facebook_drm
    [taxonomy] => google_shopping
    [utm_source] => Facebook Catalog Feed / Instagram
    [type] => Advertising
    [projectname] => Social Shop
    [countries] => Greece
    [fileformat] => xml
    [cron] => daily
    [step] => 100
    [project_hash] => xkAr3x9mKXzOLRlpInde5WXnnFCs6VM3
    [filename] => xkAr3x9mKXzOLRlpInde5WXnnFCs6VM3
    [external_file] => https://korinafashion.gr/wp-content/uploads/woo-product-feed-pro/xml/xkAr3x9mKXzOLRlpInde5WXnnFCs6VM3.xml
    [query_log] => https://korinafashion.gr/wp-content/uploads/woo-product-feed-pro/logs/query.log
    [query_output_log] => https://korinafashion.gr/wp-content/uploads/woo-product-feed-pro/logs/query_output.log
    [attributes] => Array
    (
    [0] => Array
    (
    [rowCount] => 0
    [attribute] => g:id
    [prefix] =>
    [mapfrom] => id
    [suffix] =>
    )

    [1] => Array
    (
    [rowCount] => 1
    [attribute] => g:availability
    [prefix] =>
    [mapfrom] => availability
    [suffix] =>
    )

    [2] => Array
    (
    [rowCount] => 2
    [attribute] => g:condition
    [prefix] =>
    [mapfrom] => condition
    [suffix] =>
    )

    [3] => Array
    (
    [rowCount] => 3
    [attribute] => g:description
    [prefix] =>
    [mapfrom] => description
    [suffix] =>
    )

    [4] => Array
    (
    [rowCount] => 4
    [attribute] => g:image_link
    [prefix] =>
    [mapfrom] => image
    [suffix] =>
    )

    [5] => Array
    (
    [rowCount] => 5
    [attribute] => g:link
    [prefix] =>
    [mapfrom] => link
    [suffix] =>
    )

    [6] => Array
    (
    [rowCount] => 6
    [attribute] => g:title
    [prefix] =>
    [mapfrom] => title
    [suffix] =>
    )

    [7] => Array
    (
    [rowCount] => 7
    [attribute] => g:price
    [prefix] => EUR
    [mapfrom] => regular_price
    [suffix] =>
    )

    [8] => Array
    (
    [rowCount] => 8
    [attribute] => g:brand
    [prefix] =>
    [mapfrom] =>
    [suffix] =>
    )

    [9] => Array
    (
    [rowCount] => 9
    [attribute] => g:identifier_exists
    [prefix] =>
    [mapfrom] => calculated
    [suffix] =>
    )

    [10] => Array
    (
    [rowCount] => 10
    [attribute] => g:item_group_id
    [prefix] =>
    [mapfrom] => item_group_id
    [suffix] =>
    )

    [11] => Array
    (
    [rowCount] => 11
    [attribute] => g:google_product_category
    [prefix] =>
    [mapfrom] => categories
    [suffix] =>
    )

    [12] => Array
    (
    [rowCount] => 12
    [attribute] => g:product_type
    [prefix] =>
    [mapfrom] => category_path
    [suffix] =>
    )

    [13] => Array
    (
    [rowCount] => 13
    [attribute] => g:color
    [prefix] =>
    [mapfrom] => pa_color
    [suffix] =>
    )

    [14] => Array
    (
    [rowCount] => 14
    [attribute] => g:size
    [prefix] =>
    [mapfrom] => pa_megethos
    [suffix] =>
    )

    )

    [addrow] => 3
    [utm_on] => on
    [utm_medium] => cpc
    [utm_campaign] => Social Shop
    [utm_term] => id
    [utm_content] =>
    [total_product_orders_lookback] =>
    [woosea_page] => analytics
    [active] => 1
    [last_updated] => 28 Sep 2021 08:46
    [running] => ready
    [nr_products] => 321
    [nr_products_processed] => 0
    [history_products] => Array
    (
    [21 Sep 2021 09:59] => 261
    [22 Sep 2021 07:52] => 261
    [23 Sep 2021 07:36] => 261
    [23 Sep 2021 12:43] => 261
    [23 Sep 2021 12:53] => 6
    [24 Sep 2021 07:46] => 261
    [24 Sep 2021 08:01] => 0
    [24 Sep 2021 10:10] => 261
    [24 Sep 2021 10:50] => 0
    [24 Sep 2021 13:14] => 261
    [26 Sep 2021 07:43] => 261
    [27 Sep 2021 07:55] => 261
    [27 Sep 2021 08:11] => 261
    [27 Sep 2021 14:14] => 261
    [28 Sep 2021 07:59] => 261
    [28 Sep 2021 08:49] => 261
    )

    [project_update] => yes
    [product_variations] => on
    )

    )
    Array
    (
    )

    Are you ok with that?

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Duplicate products’ is closed to new replies.