Duplicate photos in feed

Hey @atnetsolutions,

Sorry to hear you are having issues. However, when we view your site we are not seeing the issue described (screenshot). Were you able to resolve this issue after submitting this request?

Many thanks,

It appears the column setting is now wormingy, but the fees doesn’t update. I have to delete the feed and recreate it to get it to update….that is not a suitable workaround. I have tried both the update on page load and update in the background settings.

Any other options??

Hey @atnetsolutions,

Glad to hear the original issue is resolved. Regarding the feed not updating. Can you go to Instagram Feed > Customize > Misc > enable Load initial posts with AJAX > click Save Changes to see if this resolves the issue?

Many thanks,

Hi Mike,

That setting was already enabled.

Screenshot of settings – https://ibb.co/6b7B6fN

Hey @atnetsolutions,

Sorry to hear you are still having issues. As we will need access to your system info, can you open a support request on our site here?

Many thanks,

Support request created.

Hey @atnetsolutions,

Thank you. We will continue our communication through that ticket.

Many thanks,