Duplicate pdf file in admin email

  • Resolved VisedFAQ

    (@visedfaq)


    7 months ago

    Hello, the plugin works fine mostly.

    If I submit the form, I will receive one pdf file. But administrator receives two duplicate pdf files for some reason, how can this be avoided?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    Hello!

    Is the administrator receiving two emails perhaps? The plugin would attach the pdf to the emails that wpforms send so if he is receiving two emails the pdf would be send twice.

    Regards!

    Thread Starter VisedFAQ

    (@visedfaq)

    Hi @edgarrojas,

    No, it’s actually one email with two pdf files attached to it.

    polozatka

    (@polozatka)

    I had the same problem. This worked for me: I removed old PDF template and created a new pdf template from scratch.

    Thread Starter VisedFAQ

    (@visedfaq)

    Hi @polozatka , unfortunately that didn’t help.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    Weird, do you have the latest version of the plugin? and if so, perhaps you have two instances of the plugin active at the same time? (maybe you have the free and full version active)

    Plugin Author EDGARROJAS

    (@edgarrojas)

    I wasn’t able to replicate the issue but found something that could potentially cause that. So please update to the latest version once the next update is release (either tomorrow or later today) and try again.

    Regards!

    Thread Starter VisedFAQ

    (@visedfaq)

    Thanks, I will try the new update. I’m using just this free version, nothing extra.

Viewing 7 replies - 1 through 7 (of 7 total)
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