Duplicate orders after updating to version 7

  • Resolved useStrict

    (@usestrict)


    2 years, 4 months ago

    After updating to WC v7.0.0, we started getting duplicates on most of the orders. The Order IDs were either immediately sequential or skipped a number.

    I’ve rolled back to version 6.9.4 and they seem to have stopped. Has this been reported elsewhere? If so, is there a fix?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi

    This kind of problem is usually caused by either a conflict with your theme or with another plugin. I know you said that you’ve disabled some plugins, but that may not be enough.
 
The best way to determine this is to:

Temporarily switch your theme to Storefront
Disable all plugins except for WooCommerce
Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thanks
    Ahir

Viewing 1 replies (of 1 total)
  • The topic ‘Duplicate orders after updating to version 7’ is closed to new replies.