Duplicate Order Numbers

  • Resolved stevebgordon

    (@stevebgordon)


    4 years, 9 months ago

    We have an external program that imports orders to our Woo Commerce system. (autoship.cloud) Every few days we end up with duplicate “custom order numbers”. We have a very simple setup of sequential numbers only for custom order numbers.

    Can you point me in the direction of how to solve this issue?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @stevebgordon,

    Regarding the query, could you please try importing with the default WooCommerce Order Import option on the Orders page and then whether it is working fine or not.

    Please let us know how it goes.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
  • The topic ‘Duplicate Order Numbers’ is closed to new replies.