Duplicate notifications

  • Resolved onewomancircus

    (@onewomancircus)


    2 years, 6 months ago

    Hi, I’ve set up WP forms with SMTP on 2 sites today using the “other” option and both are sending duplicate notifications to recipients. I have set it to send a notification to the person who filled the form and the website owner. I have turned off the asychronous setting. CC is not enabled.

    Can you help?

    Many thanks,
    Susana

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @onewomancircus – Thanks for contacting us!

    When you get a chance, can you please share a screenshot of the WPForms notification and SMTP settings so I can take a closer look?

    Kindly,

    Hey @onewomancircus – We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    Hello,

    Is it possible to send an e-mail notification to the user who has filled in his form?

    Have a notification for the webmaster and another for him?

    I tried to search but couldn’t find it?

    I have the free version.

    {field_id=”1″} ?

    Hey @aharmach545 – Thanks for following up on this ticket!

    To send a notification to users filling out the form, you can follow the steps we’ve shared in the blog post here.

    Kindly,

Viewing 4 replies - 1 through 4 (of 4 total)
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