Duplicate/Missing Orders
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I am getting duplicated order numbers. Seemingly random, I can’t connect it to a specific action or setting. I occasionally receive order confirmation emails that are out of sequence using a previous order number. When this happens, I will have two confirmation emails, but only one of the numbers remains in my Woocommerce order list. Attached are screenshots of Order #8707. You can see the original order in email and woocommerce list on August 24. Then on August 30 a new confirmation email between orders 8814 and 8815, but no corresponding order in woocommerce. On both orders, credit cards were charged, so the second order is processing and completing but not showing in Woo. The only way I find out is if I notice a confirmation email order number out of sequence, or when a customer calls asking about a missing order.
Sorry, is it possible to post screenshots.
Thank you for your help!
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