[NSFW] Duplicate leads in the CRM

@metamorfosys on About tab turn on logging level to debug, capture the logs when submitting the form… if the hosting server has request tracing abilities, use those to see what requests are going out from the server…

Combined these should tell you if your site is submitting twice or if you have something like a plugin on Dynamics 365 side that duplicates the records.

Thank you very much for the answer, when I turn on WP debug I see this Notice:

Notice: Trying to access array offset on value of type null in /wp-content/plugins/integration-dynamics/src/Shortcode/Form/FormInstance.php on line 415

Notice: Trying to access array offset on value of type null in /wp-content/plugins/integration-dynamics/src/Shortcode/Form/FormInstance.php on line 415

I don’t see another error in the access o php log. I did another test sending a form and downloading the log again and I see that this event is repeated with a few seconds of difference. Do you have any idea how to proceed?

[2022-02-01 02:19:46] crmtoolkit.DEBUG: Executed a SOAP request in 1.3207619190216 seconds {“request”….

[2022-02-01 02:19:48] crmtoolkit.DEBUG: Executed a SOAP request in 0.62424898147583 seconds {“request”:”<s:Envelope…..

@metamorfosys those two requests – are they both “Create” message? Can you send the logs to [email protected] for us to have a look?

Hi,
We have already sent you the complete log with the same subject as the ticket so that you can help us. We stay tuned and thank you very much!

@metamorfosys closing this ticket as resolved.
Confirming that the problem was caused by All In One SEO PRO Plugin and the solution was disable shortcodes parsing snippet to eliminate the duplicates.

add_filter( 'aioseo_disable_shortcode_parsing', '__return_true' );

Thank you for the helpful input and your patience!
Cheers