Duplicate Images and Incorrect Slide Order

  • Resolved maphillips06

    (@maphillips06)


    7 years, 10 months ago

    Hello ~

    We are using Soliloquy Lite Version 2.5.1.3 on the following website:
    URL: https://www.organized-by-design.biz/

    When we upload an image to the slider, it uploads the image twice. We have disabled caching but it doesn’t solve the issue. I’ve created a local installation of the live site, deactivated all plugins but Soliloquy, activated the default Twenty Seventeen theme and the problem persists. I have also enabled debug and there are no errors being thrown.

    Also, the slider images are not showing in the proper order anymore. We have them arranged in a certain order in the dashboard, but they don’t display that way on the live site anymore.

    Please advise. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey!

    Could you open a support ticket (submit our general contact form) at https://soliloquywp.com/contact/ so we can better assist you with these two issues?

    Thanks!

    Thread Starter maphillips06

    (@maphillips06)

    Thanks; I’ve submitted the inquiry via your contact form.

    Hi @maphillips06 ??

    I just responded to your ticket. The developer is aware of this issue and it’s currently being reviewed (in case anyone else experiences the same issue).

    For now the only work around is to upload to the media library and then select your images into your slider by clicking the ‘Select Files from Other Sources’.

    I’m very sorry for any trouble, I’ll keep you posted to the progress of the issue!

    Thanks!

    Thread Starter maphillips06

    (@maphillips06)

    OK thank you very much for your information on the duplicate images.

    I also reported that the slider is not showing images in the order we have specified. Is there a work-around for that?

    Thank you for your help!

    I apologize, I missed that part of your question, I will respond back to you on the ticket you submitted! ??

    Thread Starter maphillips06

    (@maphillips06)

    Great, thanks very much! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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