• Resolved Ward Graham

    (@eagrayhamgmailcom)


    bounce when sending a test email. Other emails generated from the site seem to be working..
    The message WAS NOT relayed to:
    <xxxxxxxxxxx>:
    554 5.6.0 bounce, id=25831-06 – bad header

    This nondelivery report was generated by the program amavisd-new at host
    mail.brightonhoney.com. Our internal reference code for your message is
    25831-06/GXE3IlSf_B4G

    INVALID HEADER

    Duplicate header field: “MIME-Version”

    Return-Path: <apachexxxx> (OK)
    From: Brighton Honey <ordersxxxxxxxxx> (dkim:AUTHOR)
    Message-ID: <[email protected]>
    X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
    Subject: Hey ward!! You left something in your cart

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author retainful

    (@retainful)

    Thank you for reporting the issue. Really appreciate it.
    Let us check the issue and sort it out.
    Please do give us sometime.

    Thanks again

    • This reply was modified 5 years, 7 months ago by retainful.
    Plugin Author retainful

    (@retainful)

    Hi

    Thank you for reporting the issue. Really appreciate it.
    We found the duplicate header field. Here is a quick fix:

    Please edit /wp-content/plugins/retainful-next-order-coupon-for-woocommerce/src/AbandonedCart.php

    You will find the following string:
    “MIME-Version: 1.0”,

    In three places. Line Numbers 426, 767, 1173

    Please delete that line and save. That should sort out the issue.

    If you would like to refer the code, you can find it here: https://github.com/retainful/woocommerce/blob/4d500e958b9828655e1d8244cfac6ade00f47866/src/AbandonedCart.php

    We will fix this issue in the upcoming release of the Retainful plugin.

    Thank you once again

    Thread Starter Ward Graham

    (@eagrayhamgmailcom)

    yes, that worked TY! vi found extra line breaks along the way so not exact line number match…

Viewing 3 replies - 1 through 3 (of 3 total)
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