Duplicate events using Google import

  • Resolved jamminjames

    (@jamminjames)


    2 years, 10 months ago

    We are using the Google calendar import, and are getting a lot of duplicated events listed. How can this be avoided?

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  • Plugin Contributor webnus

    (@webnus)

    Hello @jamminjames,

    We need to know the steps to replicate.

    Would you please provide us with some screenshots or a short video of the errors you faced step by step?

    You can upload your files to one of the following online services:

    Sending a live URL or screenshots of your issues would be helpful for faster support.

    Also, we need more info of your website (plugins and theme you have) and server.
    Please go to wp-dashboard > tools > site health and in the Info Tab click on “Copy site info to clipboard” to save all the required info to the clipboard. Then go to this link https://pastebin.com/ and paste the info here.
    Finally, get an info link and send that to us here. With that, we will be able to help you more.

    Best Regards

    • This reply was modified 2 years, 10 months ago by webnus.
    Thread Starter jamminjames

    (@jamminjames)

    This seems to be a problem with other calendar plugins, so I suppose it’s really the fault of the Google Calendar itself.

    Looking into it further, I’ve noticed that the way people create the listings may be the cause. For example, if events are created as monthly repeating events, but are later changed to stop repeating, they are still included in the plugin’s updates of the Google Calendar. This, even though they no longer show on the Google Calendar itself.

Viewing 2 replies - 1 through 2 (of 2 total)
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