Duplicate events meta pixel

  • Resolved aidiestreet

    (@aidiestreet)


    1 year, 1 month ago

    Hi,

    I have implemented meta pixel tracking via Sweetcode woocommerce (free version) i have it on another site and it works great. However, on this site its sending duplicate events to Meta. I can see this in the Network tab and i can see this in the Events Manager – Test function.

    Any help would be appreciated?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Leeberty

    (@aaronvincentlee)

    Hi @aidiestreet,

    I understand that you see duplicated events being sent to Meta. Let me help you with this.

    This could mean that you may have been using a third-party tracking code and/or activated the automatic event tracking in Facebook.

    Here’s how to toggle the automatic event tracking on and off:

    1. Go to?Events Manager.
    2. Click the?Data sources?icon on the left side of the page.
    3. Select your pixel.
    4. Click Settings.
    5. Click to toggle?ON?or?OFF?the?Track events automatically Without code?feature under?Event setup.

    For reference, see: https://share.zight.com/wbuBbrkp

    That said, please remove/deactivate this to prevent such issues.

    Let me know how it goes for you.

    Plugin Support Leeberty

    (@aaronvincentlee)

    Due to inactivity, I’m closing this thread for now.
    Feel free to add a new reply to continue the conversion for this support request.

Viewing 2 replies - 1 through 2 (of 2 total)
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