Duplicate Events

  • Resolved healthnow

    (@healthnow)


    8 years ago

    Hi,

    re: reduce bounce rate

    The plugin was installed and I use google analytics plugin by MonsterInsights and the 3rd option for tracking code was selected.

    Inside google analytics by Monster Insight, pdfs, etc was selected prior to installation to track as events. Also an event was also set up on a page with a software to track when people click the update button.

    I am seeing duplicate events for the url and the event name for all pages that have pdf files and duplicates for the page that we also set up an event for prior to installing the plugin.

    How can we fix this? Should we change the settings inside monster insights to track pdfs back to pageviews? Should we eliminate the event tracking we created for the page I referenced above?

    Also maximum tracking was set to 30 minutes to match the property settings inside google analytics is that correct? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter healthnow

    (@healthnow)

    Disregard the question re the pdf files I now see one event is for the pdf file and the 2nd is for the scroll rate. Same applies to the page I was referring to as well.

    The only thing I need to verify is since I set up the tracking max time for the plugin at 30 minutes and the property settings inside google analytics for 30 minutes as well, what happens to visitors who spend hours on the site, does its reset every 30 minutes to a new session for that visitor with the applicable event stats?

    Plugin Author Okoth1

    (@okoth1)

    The session is for the whole website. People probably see more pages when they are on your website. The plugin is for one page only. And then the next page only. Not for a whole (Analytics defined) session. If you set the plugin to 30 minutes, it means 30 minutes for one page. Google Analytics session of 30 minutes could be many pages within those 30 minutes.

    https://support.google.com/analytics/answer/2731565

    Thread Starter healthnow

    (@healthnow)

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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