duplicate entry issue

  • Resolved asrhouse

    (@asrhouse)


    11 months, 1 week ago

    hi

    when someone donates so payments deducts once but there are 2 entries in the donation dashboard

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @asrhouse,

    Thanks for contacting us. Hope you are doing well.

    Can you please confirm that you are asking about WordPress dashboard donation entries? Also, let me know the plugin version of our WPExperts Square For GiveWP and GiveWP.

    Hope to hear from you soon.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter asrhouse

    (@asrhouse)

    yes. it is creating 2 logs and 2 donation entries of 1 payment

    Thread Starter asrhouse

    (@asrhouse)

    Version 1.2 is the version and givewp Version 3.7.0

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Thanks for the information.

    We are unable to replicate the same issue on our environment. It’s working fine.

    To escalate your case, please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Hope to hear from you soon.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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