Duplicate Entries After Weeks

  • Resolved ummahdesign

    (@ummahdesign)


    1 year, 7 months ago

    Greetings,

    I am seeking assistance with an issue related to WPFormsPro.
    My client is experiencing problems with duplicate entries on their online booking form. While not all bookings are affected, we have noticed certain submissions are appearing more than once, occasionally even weeks after the initial submission, without any indication of double-clicking the submit button.

    I would greatly appreciate any insights or solutions to this issue.

    Thank you.

Viewing 1 replies (of 1 total)

  • Hey @ummahdesign – We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request. 

    Thanks!

Viewing 1 replies (of 1 total)
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