• Resolved planzdiet

    (@planzdiet)


    Also getting duplicate New Order emails when changing woocommerce order status from Pending Payment to Processing. Went down to v1.4.1 and working properly.

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  • Since version 1.5 we are having the same duplicate notification problem for Gravity forms. The first notification is getting send 2 times. In version 1.4.2 this was not happening.

    Thanks for you time! ??

    Can confirm this behavior as well — in my case, it’s sending duplicate Gravity Forms notifications for the first notification setup, and completely skipping the second one that’s setup..

    Hi,

    I apologize for any inconvenience caused by this. We are looking into this issue and I’ll get back to you with updates soon.

    Thank You!

    Like others, many (if not most or all) of my sites are sending multiple notification emails from Gravity Forms, WooCommerce, WordFence and likely others. Most are getting duplicated, but some have been sent up to 4 times.

    But the bigger issue is that subsequent Gravity Form notifications, such as user notifications, are NOT getting sent. (I saw someone else report this elsewhere) That means the end users are not getting their emails, and in some of my sites, those emails include vital information – such as download links as part of a sign-up form.

    All of these sites are using Mailgun API mailer.

    The issue has been fixed on our latest version 1.5.1. Please update the plugin and let me know if you have any further issues.

    Have a good one!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Duplicate Emails v1.5.0’ is closed to new replies.