duplicate emails

Hello @javierestadoasesino,

Thank you for reaching out to us.

Can you please share some screenshots of the scheduled emails and email log of sent emails?

Also, can you please check if it is a plugin conflict by deactivating other plugins?

Looking forward to hearing from you.

I attach the requested screenshots

scheduled emails

log of sent emails

Hasn’t this been reported to you before?

• This reply was modified 2 years, 11 months ago by javierestadoasesino.

Hello @javierestadoasesino,

No, this is not reported by any user. It must be a plugin conflict.

Can you please let me know which SMTP plugin you are using to send the emails?

Also can you please share the screenshot of the scheduled emails of a specific user, who received duplicate emails?

Looking forward to hearing from you.

Hello @javierestadoasesino,

We haven’t heard from you for a while.

We are marking this thread as resolved.

If you had any other queries, don’t hesitate to get in touch.

Best wishes,
Mahdi