Duplicate / double emails only to the main email

  • Resolved ufunny

    (@ufunny)


    2 years, 1 month ago

    I have Easy Smtp working on my wordpress site, but all the notification and other emails come as duplicate to the websites own email. When sending a test email and other emails to clients and other email adresses, they are single emails and working properly. Only problem is the main email getting all messages as double. Is there a way to check why the main email ( example: [email protected]) gets everything in duplicate? Thank you for any tips!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @ufunny

    Thanks for reaching out to us.

    Based on what you have described so far, it sounds like one of your forms has the same email set twice (perhaps a shortcode, then the actual email address).

    You can use a logging plugin like WP Mail Logging to confirm that the emails are being sent from your website twice (and at the same time).

    If they are only being sent out to your email once, then the next thing that comes to mind is that you might have an email forwarder set up on one of your other email address.

    I hope this helps ??

    Thread Starter ufunny

    (@ufunny)

    Got it resolved, thank you! Reset all the forwarders helped after checking from the logs that only 1 was being sent.

    Plugin Support Dake

    (@dakeg)

    Hi @ufunny

    You’re welcome, glad to hear you got things sorted on your end ??

Viewing 3 replies - 1 through 3 (of 3 total)
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