• Resolved newance

    (@newance)


    I had the Duplicate Check Method set at 24 hours after checking the Cookie box then experimentally cleaned the browser cookie and I was able to rate the same item multiple times. So is there a way to set it up in a way to prevent this from happening? Thank you.

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  • Plugin Author dpowney

    (@dpowney)

    Hi newance,

    In order to be able to identify someone, they need to be authenticated (e.g. logging in). The Pro version ensures logged in users can only rate once.

    A cookie validation check is used to help prevent duplicate ratings. You’re right in that a user can clear their cache and submit multiple ratings. In the past the plugin had an IP address validation check (prior to GPDR), but an IP address is not reliable either.

    Thanks,
    Daniel

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  • The topic ‘Duplicate Check Method and cookie’ is closed to new replies.