Duplicate backups

  • Resolved montseel

    (@montseel)


    2 years, 11 months ago

    Hello,

    I’m helping someone with their website. I’ve installed UpdraftPlus, and whenever I run a backup manually (database + files), for some reason two backups are created, one after the other. Both backup copies have the same size. I downloaded one of them, and manually restored the website on a local server, and everything seemed fine.

    However, I also tried the following:
    – Running a manual backup (database + files) using UpdraftPlus on the locally restored site, and only one backup copy was created.
    – Running a manual backup (database only) on the server. Only one backup was created.
    – Running another manual backup (files only) on the server. Only one backup was created.

    For this reason, I believe this has something to do with UpdrafPlus and the server’s configuration, but do you have any ideas regarding what could be causing this issue?

    Thank you very much in advance.

    Best,

    Montse

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Hi,

    It sounds like you have extra schedules in your DB,
    The following will delete all of your schedules so you will need to set them up again.

    In your hosting Site Tools->Site->MySQL->phpMyAdmin, open your database
    Search the database for any table named ‘wp_options
    In thetable, select ‘Search’ and enter the following:
    Column name: ‘option_name’
    Operator: ‘LIKE %…%’
    Value: ‘updraft’
    This will bring up all UpdraftPlus options in the table. Delete these rows
    In the same table, Search for a row with option_name = ‘cron’. Delete this row
    Repeat for each subsite table

    Thread Starter montseel

    (@montseel)

    Hi,

    Thank you for taking the time to look into this.

    I’ve run the query, and it returns no results. I guess it’s because there are no scheduled backups; note that this issue happens when running a manual backup which includes both the database and the files.

    Any other ideas?

    Thanks again!

    Montse

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Can you please send us a copy of the backup log for the duplicate backups?

    Thanks,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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