Duplicate Audio Player Displayed on Page

  • Resolved Joseph

    (@jbojang)


    5 years, 6 months ago

    The player is being displayed twice (just happened recently, we’ve had it on our site for years). Whenever I view from edit mode only one player is displayed, but when I exit edit mode and view the page it is displayed twice.

    This issue just started within the last week or so. We’ve been using the same theme and plugins for at least a year.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shawn

    (@shawnogordo)

    Give this a try:
    1.) Log in to your WordPress site
    2.) Go to PowerPress >> Settings, Advanced Mode >> Website tab
    3.) Scroll down to the Having Issues? dropdown menu
    4.) Choose the first selection in the menu and click the Save Changes button at the bottom of the page
    5.) If the player still isn’t displaying correctly, try the next option in the dropdown menu and save the changes again, cycling thru each option until you find one that gets the player to display properly

    If none of the options in the dropdown menu fix the problem, please let me know.

    Thread Starter Joseph

    (@jbojang)

    Boom! Steps 1-4 worked, thanks @shawnogordo!

    Plugin Support Shawn

    (@shawnogordo)

    Glad to see that worked for you!

    If you’ve found the support we’ve provided here to be of value, please consider leaving a review for PowerPress.

    These reviews help us with future development of the plugin, and we’d really appreciate it!

Viewing 3 replies - 1 through 3 (of 3 total)
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