Dummy Data show instead of actual product content/data

  • Resolved touseef76

    (@touseef76)


    2 years, 4 months ago

    Hi,
    In woo commerce, I login and added product in the cart and product’s data showing properly. logout and again login go to cart page, product’s data show dummy content instead of actual product’s data just like before added.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Roxy

    (@roxannestoltz)

    Hi @touseef76 ,

    Thanks for reaching out!

    I understand that once adding items to the cart while logged in, and then logging out and then back in again, your cart items are replaced with dummy content, is this correct?

    As a first step, kindly navigate to?WooCommerce?>?Status?>?Tools?and do the following to see if it makes any difference:

    > Clear WooCommerce transients?
    > Clear expired transients?
    > Recount terms?
    > Regenerate Product lookup tables?
    > Clear customer sessions

    Additionally, please clear all site and browser cache:

    https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress

    If that makes no difference to the issue you are experiencing then please could you share a copy of your sites System Status report in order to have a clear understanding of your site’s setup

    You can find this by navigating to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

    Once you have this you can paste your response here.

    Thanks!

    Thread Starter touseef76

    (@touseef76)

    
### WordPress Environment ###

WordPress address (URL): https://tfnn.co
Site address (URL): https://tfnn.co
WC Version: 5.1.1
REST API Version: ? 5.1.1
WC Blocks Version: ? 4.4.3
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.0.2
Log Directory Writable: ?
WP Version: ? 5.8 - There is a newer version of WordPress available (6.0.1)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

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Server Info: Apache
PHP Version: 8.0.17
PHP Post Max Size: 516 MB
PHP Time Limit: 0
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cURL Version: 7.81.0
OpenSSL/1.1.1n

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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

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Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5
AMP: by AMP Project Contributors – 2.0.11
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All In One WP Security: by Tips and Tricks HQ
Peter Petreski
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Force SSL: –
Currency: SAR (?.?)
Currency Position: right_space
Thousand Separator: ,
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Number of Decimals: 2
Taxonomies: Product Types: external (external)
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variable (variable)

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My account: ? Page does not contain the [woocommerce_my_account] shortcode.
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### Theme ###

Name: Tfnn
Version: (update to version 0 is available)
Author URL: https://astutesol.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

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tfnn/woocommerce/global/breadcrumb.php
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tfnn/woocommerce/global/quantity-input.php
tfnn/woocommerce/global/sidebar.php
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tfnn/woocommerce/loop/orderby.php
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tfnn/woocommerce/loop/rating.php
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tfnn/woocommerce/loop/sale-flash.php
tfnn/woocommerce/myaccount/dashboard.php
tfnn/woocommerce/myaccount/downloads.php
tfnn/woocommerce/myaccount/form-add-payment-method.php
tfnn/woocommerce/myaccount/form-edit-account.php
tfnn/woocommerce/myaccount/form-edit-address.php
tfnn/woocommerce/myaccount/form-login.php
tfnn/woocommerce/myaccount/form-lost-password.php
tfnn/woocommerce/myaccount/form-reset-password.php
tfnn/woocommerce/myaccount/lost-password-confirmation.php
tfnn/woocommerce/myaccount/my-account.php
tfnn/woocommerce/myaccount/my-address.php
tfnn/woocommerce/myaccount/my-downloads.php
tfnn/woocommerce/myaccount/my-orders.php
tfnn/woocommerce/myaccount/navigation.php
tfnn/woocommerce/myaccount/orders.php
tfnn/woocommerce/myaccount/payment-methods.php
tfnn/woocommerce/myaccount/view-order.php
tfnn/woocommerce/notices/error.php
tfnn/woocommerce/notices/notice.php
tfnn/woocommerce/notices/success.php
tfnn/woocommerce/order/form-tracking.php
tfnn/woocommerce/order/order-again.php
tfnn/woocommerce/order/order-details-customer.php
tfnn/woocommerce/order/order-details-item.php
tfnn/woocommerce/order/order-details.php
tfnn/woocommerce/order/order-downloads.php
tfnn/woocommerce/order/tracking.php
tfnn/woocommerce/product-searchform.php
tfnn/woocommerce/single-product/add-to-cart/external.php
tfnn/woocommerce/single-product/add-to-cart/grouped.php
tfnn/woocommerce/single-product/add-to-cart/simple.php
tfnn/woocommerce/single-product/add-to-cart/variable.php
tfnn/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
tfnn/woocommerce/single-product/add-to-cart/variation.php
tfnn/woocommerce/single-product/meta.php
tfnn/woocommerce/single-product/photoswipe.php
tfnn/woocommerce/single-product/price.php
tfnn/woocommerce/single-product/product-attributes.php
tfnn/woocommerce/single-product/product-image.php
tfnn/woocommerce/single-product/product-thumbnails.php
tfnn/woocommerce/single-product/rating.php
tfnn/woocommerce/single-product/related.php
tfnn/woocommerce/single-product/review-meta.php
tfnn/woocommerce/single-product/review-rating.php
tfnn/woocommerce/single-product/review.php
tfnn/woocommerce/single-product/sale-flash.php
tfnn/woocommerce/single-product/share.php
tfnn/woocommerce/single-product/short-description.php
tfnn/woocommerce/single-product/stock.php
tfnn/woocommerce/single-product/tabs/additional-information.php
tfnn/woocommerce/single-product/tabs/description.php
tfnn/woocommerce/single-product/tabs/tabs.php
tfnn/woocommerce/single-product/title.php
tfnn/woocommerce/single-product/up-sells.php
tfnn/woocommerce/single-product-reviews.php
tfnn/woocommerce/single-product.php
tfnn/woocommerce/taxonomy-product-cat.php
tfnn/woocommerce/taxonomy-product-tag.php

### Action Scheduler ###

Complete: 75
Oldest: 2022-06-30 08:34:40 +0300
Newest: 2022-07-21 14:21:47 +0300

Failed: 1
Oldest: 2021-03-25 16:19:43 +0300
Newest: 2021-03-25 16:19:43 +0300

Pending: 12
Oldest: 2022-07-21 14:29:18 +0300
Newest: 2022-07-21 14:29:28 +0300

### Status report information ###

Generated at: 2022-07-21 14:29:24 +03:00
    Roxy

    (@roxannestoltz)

    Hi @touseef76 ,

    Thanks for sharing your System Status report.

    WP Version: ? 5.8 - There is a newer version of WordPress available (6.0.1)
WC Version: 5.1.1
WC Database Version: 5.1.1

    As per the status report, I am able to see that you have an outdated version of WordPress and WooCommerce, as well as an outdated WooCommerce Database, which does not match the WooCommerce core version.

    As a next step, please could you update these, in order to obtain optimal functionality?

    Below is a guide on how to update WooCommerce:
    https://woocommerce.com/document/how-to-update-woocommerce/

    Additionally, please update your WooCommerce Database to match the core version. This can be done via WooCommerce → Status → Tools → Update database.

    Below is more detailed documentation on this:
    https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice

    Please ensure that you have a good backup of your full site and database in place before doing the updates, so that, should something go wrong, you are able to easily restore your site to a functioning state.

    If the update makes no difference to the issue you are currently experiencing, please could you temporarily switch your theme to the default WooCommerce Storefront theme, as your current theme is overriding the cart page templates, which may also be the cause of this issue.

    Please let me know how this goes!

    Thread Starter touseef76

    (@touseef76)

    Hi,
    I changed my theme to Storefront theme(for testing), but problem remains same.

    Roxy

    (@roxannestoltz)

    Hi @touseef76 ,

    Thank you for providing an update!

    I changed my theme to Storefront theme(for testing), but problem remains same

    Kindly confirm if this testing was done after updating to the latest version of WordPress, WooCommerce, and updating the WooCommerce Database to match the core version?

    Additionally, please share any fatal errors you may identify when navigating to WooCommerce?→?Status?→?Logs.

    If any fatal errors are found, please share those here.

    Thanks!

    Thread Starter touseef76

    (@touseef76)

    I think It’s due to woocommerce plugin (WooCommerce Step Filter).
    it’s addition data goes to cart. but after logout and again login this (WooCommerce Step Filter) addition data replaced by dummy data. when I removed this it works perfectly fine. but if I add, it’s cause problem.

    • This reply was modified 2 years, 4 months ago by touseef76.
    Thread Starter touseef76

    (@touseef76)

    Do you have other solutions?
    What should I do ?

    • This reply was modified 2 years, 4 months ago by touseef76.
    Roxy

    (@roxannestoltz)

    Hi @touseef76 ,

    Thank you for the update!

    Please clarify if you are referring to the https://codecanyon.net/item/woocommerce-step-filter/20942605 specifically?

    If so, you would need to reach out to the developers of that specific plugin for further help with this issue as it is that plugin causing the issue.

    You can find access to their support below:

    https://codecanyon.net/item/woocommerce-step-filter/20942605/support#

    I hope this helps ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Dummy Data show instead of actual product content/data’ is closed to new replies.