Dual tracking not working

  • Resolved ropezg

    (@ropezg)


    2 years, 3 months ago

    Hi

    I am having trouble making this nice plugin work for my site.
    It seems that the dual tracking is not working for some reason, even though I activated it and inserted the G4 ID, it doesn’t show up.
    I tried different types of tracking codes and different types of Download files (Advanced settings), but the G4 ID never gets added!
    could you please check why?

    thank you!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Hi!

    Is CAOS activated ATM?

    If so, I can’t see it, because you have a JS optimizer plugin active. This might also be the reason why CAOS isn’t working.

    So, let’s try excluding CAOS’ files from optimization first: does your JS optimization plugin allow excluding files? If so, enter something like */uploads/caos* to the list of exclusions, so all files generated by CAOS are excluded.

    Let me know how it goes!

Viewing 1 replies (of 1 total)
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