• Resolved pxmalye

    (@pxmalye)


    Hi, if I have a store on dropshipping and I have order fulfilled by a third-party app, can WooCommerce send an email with shipment tracking no.? If not, how can I send an email with shipment tracking no. automatically?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    Hello @pxmalye,

    It sounds like the Shipment Tracking extension sold in the WooCommerce.com marketplace might work for you. You can choose among the already available providers or add a custom shipment provider. Here is a direct link to this extension and its documentation:

    https://docs.woocommerce.com/document/shipment-tracking/

    If you have any pre-sales questions, please contact us at:

    https://woocommerce.com/contact-us/#sales-form

    From there, click on the tab “I have a question about a specific extension or theme I’d like to purchase.” We will be able to help you further there.

    Just so you know, we offer a 30-day refund policy so you can test out the extension with your requirements and make sure it works for you. Here are more details on the refund policy: https://woocommerce.com/refund-policy/.

    Thanks.

    Thread Starter pxmalye

    (@pxmalye)

    Hello,

    Does that mean I need to install a shipment tracking plugin additionally in order to let WooCommerce doing the function of sending shipment tracking information to my customers?

    Mirko P.

    (@rainfallnixfig)

    Hi again,

    Does that mean I need to install a shipment tracking plugin additionally in order to let WooCommerce doing the function of sending shipment tracking information to my customers?

    WooCommerce out of the box does not come with a shipment tracking functionality, so yes you’d want to add an extension or write custom code in order to get that function, and send shipment tracking information to your customers.

    Thread Starter pxmalye

    (@pxmalye)

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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