• Resolved melmmm

    (@mumme1msncom)


    All of the select dropdowns I add are being displayed twice. I believe this is also causing an incorrect calculation

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter melmmm

    (@mumme1msncom)

    Issue is still present and the incorrect calculation is adding $1 to the order, no matter what sizes or quantities I select, the total is $1 more than it should be. Edited to add that I have tried switching to a different theme, the issue persists.

    • This reply was modified 5 years, 1 month ago by melmmm.

    Hi @mumme1msncom,

    I must say that I haven’t encountered such issue before but duplicate dropdowns could explain issues with calculations.

    Could you go to Formiantor > Forms page, click on the Gear icon for your form, export the form and upload it to any file sharing service like GDrive or Dropbox.

    You can paste the download link here or if you have some data in your forms that you don’t want publicly shared you can send it to me via our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question

    Send in:

    Subject: “Attn: Predrag Dubajic”
    – Download link to your form
    – Link back to this thread for reference
    – Any other relevant urls

    Cheers,
    Predrag

    Thread Starter melmmm

    (@mumme1msncom)

    Thank you for the reply. I have uploaded to GDive and emailed you with the details

    Hi @mumme1msncom,

    After some additional tests on my end, it turns out that the calculation issue is a bug in Forminator relating conditional fields included in the total price and a bug report has been created for our devs to sort it out.

    As for the duplicate dropdown field, the issue is coming from the theme used, it’s forwarded to our devs as well but since it’s a theme specific issue it would be best to get in touch with their support as well so they can have a look at it from their end.

    Cheers,
    Predrag

Viewing 4 replies - 1 through 4 (of 4 total)
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