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Hi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com.

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.remarpro.com rules state that commercial products are not supported here.

Looking at your site, you are an Elementor Pro 3.7.2 user. The developer can’t have a conversation with customers here. That’s not permitted for anyone.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://my.elementor.com/

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.