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Resolved shah8384
(@shah8384)

4 months, 1 week ago

Hi!

There is a form on my website which is for job seekers to submit their basic details along with an attachment of their resume.

The form is working fine, but while I am receiving notification email for the same it is mentioning field title of Dropdown as Select instead of the value of that particular field like; Education, Experience or else. (Refer the below screenshot for which I am talking about)

Apart from this there is one more query on Field Title as it is showing twice on the Dropdown field. Refer the screenshot:

My Label field is blank in both of the above mentioned cases.

Looking forward for an expert reply to resolve the same.

Thanks

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Dmytro – WPMU DEV Support
(@wpmudevsupport16)

4 months, 1 week ago

Hello @shah8384,

I hope you’re doing great today!

In order for us to review the form settings, and try replicating the issues, could you please export the form, and share the export file via Google Drive, Dropbox, Pastebin.com, or a similar service.

If you need, you can duplicate the form, and remove any sensitive info from the form copy before exporting it.

Looking forward to your reply!

Best Regards,
Dmytro

Thread Starter shah8384
(@shah8384)

4 months, 1 week ago

Hi!

Here is the Google Drive Link.

https://drive.google.com/file/d/1XRDDXqZNaea24tSOSq9cjK8soK49vcdM/view?usp=drive_link

Thanks

Plugin Support Williams – WPMU DEV Support
(@wpmudev-support8)

4 months, 1 week ago

Hi @shah8384

Unfortunately, I can’t access this link. Could you please edit link permission and set it to “Everyone with a link can view” option?

Let us know once it’s done.

Note: the form export does NOT include any data submitted via the form – those stay safely in your site and we don’t need them. Export only contains form configuration itself.

Kind regards,
Adam

Thread Starter shah8384
(@shah8384)

4 months, 1 week ago

HI!

Please revisit the link again.

Plugin Support Zafer – WPMU DEV Support
(@wpmudevsupport15)

4 months, 1 week ago

Hi @shah8384,

I hope you are doing well today!

We have imported the mentioned form but it does not seem to be the same as in your screenshot. Please check and provide the correct one if possible.
https://ibb.co/Cv466Kg

Kind regards,
Zafer

Plugin Support Kris – WPMU DEV Support
(@wpmudevsupport13)

3 months, 4 weeks ago

Hi @shah8384

We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

Kind Regards,
Kris