Dropdown menu on the popup

Hi @kirbypoh

I have tested dropdown lists inside a popup section and could not reproduce the issue.

On your current webpage I did not find a problem; possibly you changed the contact form in the meanwhile, as it is your live site ??
Can you provide a link to a test page where I can see this issue?

Looking forward to your feedback on this.
Philipp

Hi Philipp

I’ve reproduced the pop-up form on the datarecoveryco.sg website and expanded testing of the pop-up to a few more browsers.

The pop-up form works fine on Chrome, Safari, and Opera. The issue I’ve been facing on dropdown is on Firefox. On Microsoft Edge, the pop-up doesn’t activate at all.

Kirby

Great research!

Using Firefox I can now reproduce the issue. I will have a look at what causes them and hopefully can find a solution for this.

Thanks for taking the time to test and report the problem here ??

Philipp

Hi @kirbypoh

I’ve had the time to investigate this issue further but could not identify an issue with the Popups for Divi plugin: The dropdown lists in a contact-form popup on a fresh site with WP 5.1 and Divi 3.18.19 did work great in Firefox, Safari, and Chrome.

However, I’ve made a few changes in the plugin which improves the javascript event handling and might fix the issue for you (as a side effect).

I suppose there might be a problem with a different plugin on your website. Maybe even caused by WP Fastest Cache – I’ve seen this on other websites (not with WP FC) that a JS file was included twice in the minified JS file, or that the individual files were in wrong order inside the minified JS file and because of this some event handlers were attached multiple times to the same DOM element.

My tip: Try to update to 1.3.0 (coming in the next few days) and then disable WP Fastest Cache for a test and see if everything works. When it’s still not working, then possibly a different plugin or theme JS causes a conflict.

Philipp