• Resolved Pablo

    (@pablomassa)


    Hi, the drop down menu is not showing the “▼” icon and is confusing for many users.

    Screenshot

    View post on imgur.com

    Page
    https://ayuda.ladiaria.com.uy/contacto/

    Tested in Chrome and Firefox.

    The theme installed is Twenty Twenty-One, the latest default WordPress theme (and pretty popular).

    Hope can help me to fix it and also help you with the report.

    Thanks.

    • This topic was modified 3 years, 7 months ago by Pablo.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey @pablomassa,

    I took a look at the form you’ve referenced and the issue with the dropdown field.

    We typically see this issue when the theme is changing the browser’s default appearance for dropdown (select) inputs and it’s conflicting with WPForms.

    Luckily, we can work around this with just a bit of custom CSS that I’ve included below:

    .wpforms-container select {
    	-webkit-appearance: menulist !important;
    	-moz-appearance: menulist !important;
    	appearance: menulist !important;
    }
    

    In case it helps, here’s a tutorial from WPBeginner on easy ways to add custom CSS like this to your site.

    I hope this helps!

    Thread Starter Pablo

    (@pablomassa)

    Thanks! It worked perfectly.

    Hope you consider address this issue natively because the Twenty Twenty-One theme is massively used (700.000+ active installs), and many users are having this UX issue right now.

    Thanks for your help.

    Hi @pablomassa,

    I’m happy that helped!

    It looks like there’s currently a bug with the WPForms dropdown field and the Twenty Twenty-One theme.

    Our development team has been notified about this issue and will be looking into it. I apologize for the inconvenience in the meantime!

    I’m going to go ahead and close this thread for now. But if you have other questions, please feel welcome to continue the conversation.

    I hope this helps!

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Dropdown menu not working properly’ is closed to new replies.