Dropdown Menu Not Working

  • Resolved unykachdesign

    (@unykachdesign)


    5 years, 1 month ago

    My form in CONTACT FORM 7 has a drop-down “Department” with 3 recipients and is not displayed to select, only the first one is visible.
    The code works fine in wordpress, it just makes a mistake in the puging.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @unykachdesign,
    Can you please share the screenshots of the settings for Contact form 7 and WP Contact Slider .

    Thread Starter unykachdesign

    (@unykachdesign)

    Sreensshot contact form 7 here

    Sreensshot WP Contact Slider here

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @unykachdesign,
    We have tested WP Contact Slider using short code of contact form 7 and drop down field is working fine on our staging environment.

    Thread Starter unykachdesign

    (@unykachdesign)

    Please check it again, I leave video link where I show that it is not like that since I compare slider contact with the predefined contact form.
    Video

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @unykachdesign,
    As we have checked you are using Select 2 drop-down fields in Contact form 7.
    Please make to use the default dropdown field of contact form 7 as select2 is not compatible with our plugin
    We will add compatibility in the future updates.

    Thread Starter unykachdesign

    (@unykachdesign)

    Take a test with the Contact 7 Dropdown and the result is worse, the selection is hidden behind the slider form. Send image of how the same normal code works and in contact slider

    Contact Form code dropdonw
    Dropown in web
    Contact Slider
    Contact Slider Fixed

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @unykachdesign,
    It a simple dropdown of contact form 7 it will look like that as shown in the below-shared screenshot. You can do some custom CSS to make it looks nice.
    https://ibb.co/C12DJCV
    Also, right now WP Contact slider is not compatible with select2 .
    We will release an update with select2 compatibility.

    Thread Starter unykachdesign

    (@unykachdesign)

    There is already a drop-down menu generated by the contact form 7 and the same thing happens, for some reason the person can do it behind the form window, it may be a problem with the Salient template. I will not work temporarily on the option of a sliding form, I will wait for a future update.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @unykachdesign,
    We will let you know once we release an update regarding this.

Viewing 9 replies - 1 through 9 (of 9 total)
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