• Resolved Lasha

    (@lashac)


    Hey, I have an issue with the dropdown field in my form.

    If you click the Make A Request button on this page you will see a form where I have a select(dropdown) field.
    the issue is that it doubles choose a country placeholder and I couldn’t hide it.

    https://craftyinterior.com/en/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @lashac,

    Please try adding the following CSS code to your Appearance->Customize->Additional CSS section.

    span.select2.select2-container.forminator-select {
        display: none;
    }

    Kind regards,
    Zafer

    Thread Starter Lasha

    (@lashac)

    This code hides the whole dropdown. I want to hide the thin text.
    https://ibb.co/F3sBwdc

    Plugin Support Zafer – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @lashac,

    Above code just removed the thin text when I tested on the page.

    Please share an export of the form with us, so that we can check further.

    You can find more info on how to export the form here : https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    After exporting, please share the code using a service such as https://pastebin.com which is free to use.

    Please always make sure to use such service to share the code and don’t post the code here directly as it will most likely be unusable.

    Kind regards,
    Zafer

    Thread Starter Lasha

    (@lashac)

    It deletes the whole dropdown.
    here is the export – https://pastebin.com/L6rxQhxK

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @lashac

    Please try this CSS instead of the one given previously:

    span.select2.select2-container.forminator-select[data-select2-id="select2-data-1-7788"] {
        display: none;
    }

    If it doesn’t help, please see if you can temporarily disable all the CSS optimization on site and possibly clear out (and if possible temporarily disable) cache – then see if that changes anything.

    In general – the issue shouldn’t be happening and it’s there because “something” is interfering with the markup/CSS that Forminator generates. The CSS we share is an attempt to workaround but if it doesn’t help, it’ll be necessary to identify what is breaking it in a first place.

    Kind regards,
    Adam

    Thread Starter Lasha

    (@lashac)

    @wpmudev-support8 I tested the CSS code and when I’m logged in and checking the form, it works.

    As long as I check it with the incognito tab or with another browser, it doesn’t.
    Can you tell me which file or path should I exclude from the cache?

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @lashac

    This sounds like a caching issue, please try to clear all caches, including any server-side cache and 3rd party caches like from Cloudflare if in use.

    If the same remains, please do share a URL where you’re testing this.

    Thank you,
    Dimitris

    Thread Starter Lasha

    (@lashac)

    It worked

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Dropdown Issue’ is closed to new replies.