Drop down/select – Search filed is Disabled BUT still showing

Hi @atilem

I hope you are doing good today.

I cannot replicate this issue in my lab site with the current version. Could you reinstall the plugin and see if this helps?

Also, this issue could be a plugin conflict. Would you please run a conflict test? Please deactivate all plugins except Forminator and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019 and see if it works.

Before this test, I recommend full site backup.
If this is a live site, consider running this test on a staging site.

Please let us know about the results.

Kind Regards,
Kris

Hi Kris,

thank you for your reply.
I’ve tried both options, reinstalled, and checked the plugin conflict, nothing.
Cleared cache, I have the latest version of the plugin al the latest WP version.

I haven’t tough changed the theme, I’m running a site in Divi Theme.

Let me know what can we do.

Melita

Hi @atilem

Could you make a theme conflict as well, just to double-check does Divi affects this? If possible run this test on the staging site to not affect live site traffic.

Kind Regards,
Kris

Hi Kris! I’m on a stage environment so no worries.
Okay I’ve checked the theme conflict and the issue still exists.

What could we do next?

Hello @atilem

I’m also unable to replicate in my end. Please duplicate the form, remove any sensitive information like email addresses, export it as shown here
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export
and share it here with us via a service like Google Drive or Pastebin.

Thank you,
Dimitris

It seems we had some other reports in the past, can you try the following file as a MU plugin and further test?
https://gist.github.com/wpmudev-sls/0577621206dd420e93c9c701b08b6b87

Installing Mu-plugins:
https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

Thank you,
Dimitris

Hello @atilem ,

We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

Feel free to re-open this ticket if needed.

Kind regards
Kasia