• Hi ?? !

    Just wanted to report a bug: the “drop-down” feature is no longer working.

    It had been working just fine for months, I strongly suspect that the most recent plugin update was when it stopped working.

    Thank you for your support!

    Best,
    Flow

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Calin Vingan

    (@calinvingan)

    We checked and corrected the CSS issue. Please upgrade the last version and check again.

    Best, Calin

    Thread Starter rhisflow

    (@rhisflow)

    Hi Calin,

    thank you for the super fast reaction, that’s impressive ?? !

    However, this issue is still unresolved, even though I just installed the update and cleared the cache.

    Thank you!
    Best,
    Flow

    Plugin Contributor Calin Vingan

    (@calinvingan)

    Can you send me a link? It could be a compatibility issue between your theme and our last changes in the plugin.

    Clain

    Thread Starter rhisflow

    (@rhisflow)

    Hi Calin,

    sure, I can send you a link! Would you mind giving me an e-mail address or something (so that I don’t have to share the URL publicly here?)

    Thanks so much!
    Best,
    Flow

    Thread Starter rhisflow

    (@rhisflow)

    Hi Calin,

    just wanted to follow up if you’ve had a chance to read my previous message?

    Thanks so much!

    Best,
    Flow

    Plugin Contributor Calin Vingan

    (@calinvingan)

    Hi,
    Sorry for the delay. You can send us an email on [email protected].

    Best, Calin

    Thread Starter rhisflow

    (@rhisflow)

    Hi Calin,

    thanks so much for this, I’ve just sent you an email.

    Best,
    Flow

    Thread Starter rhisflow

    (@rhisflow)

    Hi Calin,

    ok I’ve talked extensively to my hosting provider and completely deleted the plugin folder, then reinstalled it.
    Even uploading it directly to the directory.

    The issue that the drop down functionality doesn’t work was still there.

    I have reinstalled the old version 3.1.7, which is working like a charm.

    So I can confirm that the issue is definitely caused by a change you guys made when updating the plugin.

    Any chance you can get this fixed?

    Maybe in the next update?

    I’m happy to stay on the old version but it’d be nice if at some point I could update as well without breaking the drowndown functionality.

    Thanks so much!
    Best,
    Flow

    Plugin Contributor Calin Vingan

    (@calinvingan)

    Hi,

    Thank you for the detailed feedback. I will send the code to be rechecked and compared with the 3.1.7 version. Maybe there is a style loading order that affects the author box CSS.

    Calin

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Drop-Down no longer working’ is closed to new replies.